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Download Address Book" When they did that the dialog box would come up but it would just hang and sit there forever!The last thing I remember doing was that I had setup my owa re-direction using IIS from http to https for my internal users.The one workaround that somewhat strangely works consistently is logging out of the users Windows profile, logging in to another profile, opening Outlook (which works fine), then logging back into the original user's profile.
For more information, see the "Add a role to a role group" section in the topic, Manage role groups.
[Emails would still flow during this Issue] The CAS OAB folder [C:\Program Files\Microsoft\Exchange Server\V14\Client Access\OAB] and its sub folders should all have read permission for "Authenticated Users".
Manually adding this permission would ensure that Full OAB is downloaded.
Use the Update-Offline Address Book cmdlet to update the offline address books (OABs) used by Microsoft Outlook clients.
For information about the parameter sets in the Syntax section below, see Exchange cmdlet syntax.
Outlook Web App works fine while this problem is occuring.